Ok, well that's why I asked the question. Luckily, you can return your fish (even dead) and get your money back at Petco. However, that really isn't a great place to get a fish.
First off, it's not normal for 8 fish to die no matter where you buy them from, so I think you really need to check your water quality. Something has to be off with water. I still have my first koi that I bought at petsmart (hey, I didn't know any better at the time!). And now, so many years I'm sentimental about it and still have him around--even tho he's a total mutt.
But on the other side of things, you need to improve your water quality. Do you have test strips? Please do tell us your numbers. Koi are pretty resilient fish and can live in some oddball water conditions, so clearly something is not right with your water situation.
Once you regulate you water situation, you need to find a more proper place to buy your next fish. AND JUST BUY ONE or TWO untl you can be assured they will live. You should buy from a place that will quarantine their fish at least for a month or two. The thing with fish from places like Petco is that they get shipped to petco's central shipping facility, then they get shipped to the individual stores, then you schlep 'em to your pond. It's jus want too much movement for a koi fish--which is highly susceptible to stressful situations.
Let's start off by trying to figure out what your water parametrs are. Tell us your figures on nitrates, nitrites, ammonia, etc.