Need smart computer person!!

Discussion in 'General Chat' started by addy1, Jul 16, 2017.

  1. addy1

    CometKeith

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    Addy. I had this same problem a few years ago when a windows update really messed up one of our work computers. I have a computer guru we use occasionally. He had to update one of the drivers and it has worked fine ever since. I could have never figured out to do it myself because the update had to be done in DOS.
     
    CometKeith, Nov 19, 2017
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  2. addy1

    addy1 water gardener / gold fish and shubunkins Moderator

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    They have updated every driver on this lappy x 3 and updated chipsets x 3, video driver x 2, network driver x3 reinstalled win 10 x 2 They have dialed in and done the updates, I have watched to see what they were doing also all saved to the download folder. I have gone onto the site to see if my lappy needs any new drivers, per dell site all is updated and just peachy.

    It works for around 2 months then blows up again. Wish a fix would fix it.
     
    addy1, Nov 19, 2017
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  3. addy1

    addy1 water gardener / gold fish and shubunkins Moderator

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    Well got a call from the corporate office, they are sending a box with return label for me to send in the lappy. Got very little on it since I have restored a few times in the last few months.

    I have a print out of a email.................."However, please don't worry as the steps which we have performed this time should fix the issue for once and all."

    I am sending in with the lappy all the communications I have had with them around 25 pages worth.

    I now have a high up contacts info, if they do what repairs they do and it fails again....................well you know what will be raised!
     
    addy1, Nov 20, 2017
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  4. addy1

    j.w I Love my Goldies

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    Good luck and hope they do right by you this time!
     
    j.w, Nov 20, 2017
  5. addy1

    addy1 water gardener / gold fish and shubunkins Moderator

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    We will see and as they say time will tell.
     
    addy1, Nov 20, 2017
  6. addy1

    MitchM

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    MitchM, Nov 21, 2017
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  7. addy1

    Rajesh

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    updating driver does not always fix the issues, I learnt that much. The tech guy who fixes my computer gave me all the required compatible drivers and recovery discs.

    make sure you ask them to provide supporting discs so that you could install them yourself if required.
     
    Rajesh, Nov 22, 2017
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  8. addy1

    sissy sissy

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    my pages have been popping today and mouse will move fast when I go to click on something it will click on something else because it moved so fast and keeps coming up with double up letters .I wonder why is it the keyboard or the mouse .So if I click on something wrong today excuse it .I know they are working on the lines today because they have accidentally called my home phone 4 times already
     
    sissy, Nov 22, 2017
  9. addy1

    j.w I Love my Goldies

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    The newest Win 10 update would not load onto my little netbook so had to do it manually by going to Microsoft site where it loaded up fine. Sometimes a glitch happens in the check for updates way of doing it. Kept saying error, error for like 15 times of trying. I would not have minded if that little netbook had bit the bullet as it is slow and many years old but still keeps on haunting me w/it's presence and I can't just throw something out...............it has to actually die a slow death, like my cars :whistle:
     
    j.w, Nov 22, 2017
  10. addy1

    addy1 water gardener / gold fish and shubunkins Moderator

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    Update! My lappy is on its way home, they replaced the solid state drive, which was found to be defective.

    Yeah! maybe this will fix it.
     
    addy1, Nov 28, 2017
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  11. addy1

    Gemma

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    My pc died yesterday, I bet there's nothing wrong with it just window10 "disabling" things for no apparent reason other than they want me to buy a new one

    So I'm on my laptop, I haven't used it in months and guess what few minutes after I logged in last night, I got a message, it said that it needed to restart the computer, I tried to postpone but it started shutting down almost immediately.... then the "restarting" went away and the installing updates started.... it said it could take several minutes (try hours) I was so, I went to bed
    This morning I realized what the "update" really was....it just decided to upgrade to window 10, just like that without permission..I felt sick!

    If that wasn't enough,my password to my e-mail account doesn't work on this laptop!!! Why is that? I tried everything, it won't even take my mobile verification
    why are things this complicated:(
     
    Gemma, Nov 28, 2017
  12. addy1

    addy1 water gardener / gold fish and shubunkins Moderator

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    Called Computers.............
    If I felt like changing everything and stretching the brain cells again, I would go and get Linux up and running. I had it running years ago, but have not messed with it in a long time

    No desire to jump through all those hoops right now. Will keep fussing with the darn cells, lappies etc.
     
    addy1, Nov 29, 2017
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