I placed an order with Pond Solutions Inc. on Aug 24, paying via PayPal. I then received an email acknowledging the order with an order number.
I have heard nothing further from them since. Emails to their customer service are returned as undeliverable.
Now, for about the last three of four days, all that is on their website is this message:
"Store Unavailable
This store is currently unavailable due to maintenance. It should be available again shortly.
We apologize for any inconvenience caused."
PayPal issued a refund to me and is investigating them.
If you have outstanding orders with them, it might be advisable to try to get your money back.
I have heard nothing further from them since. Emails to their customer service are returned as undeliverable.
Now, for about the last three of four days, all that is on their website is this message:
"Store Unavailable
This store is currently unavailable due to maintenance. It should be available again shortly.
We apologize for any inconvenience caused."
PayPal issued a refund to me and is investigating them.
If you have outstanding orders with them, it might be advisable to try to get your money back.