Russell watergardens & koi

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I have to give kudos to this company. I had a problem with my Hydro Dynamax HD-4700 pump and it does have a warranty for 2 years. Fortunately it was still in the warranty period. I bought it from my local pond dealer, however I found out they discontinued the HD line of pumps and my local dealer no longer deals with Russell watergardens & koi. So I called Russell directly and spoke with Jared the manager. Jared was great throughout the process. They honored the warranty and allowed me to get the next size pump at a great price. They were professional every step of the way. They upgraded me to the Shinmaywa Norus 5100 gph pump. I will do business again with them.

http://www.russellwatergardens.com/
 
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addy1

water gardener / gold fish and shubunkins
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Thanks for sharing! Posts like this help us all.
 
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