Window shutting down my USB ports

Discussion in 'General Chat' started by Gemma, Nov 4, 2017.

  1. Gemma

    Gemma

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    Window shut down one of my USB port, it said it was malfunctioning so I switched things around to free a side one and use it to upload images from my phone, I was able to use it a few times, then I tried it just now and it no longer works, I unplugged the printer from the USB port on the back of pc but window has shut that one down as well, plugged the printer back on, it works just fine so I don't get it!
    Is there anything that can be done to reactivate USB ports that window disabled?
     
    Gemma, Nov 4, 2017
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  2. Gemma

    MitchM

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    I used to have that problem as well, tried to control it but just wound up changing the usb connections as needed.
    I haven't had that problem in a while though.
    Restarting the computer usually reset things.
    How old is your computer?
     
    MitchM, Nov 4, 2017
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  3. Gemma

    Gemma

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    I think it's 3yrs old or somewhere around that
    If the ports are bad how come the printer works fine?
     
    Gemma, Nov 4, 2017
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  4. Gemma

    Angel

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    what OS flavor?
     
    Angel, Nov 4, 2017
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  5. Gemma

    Gemma

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    Please put the bottle down and try again:D
     
    Gemma, Nov 4, 2017
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  6. Gemma

    Angel

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    what version of windows.....
     
    Angel, Nov 4, 2017
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  7. Gemma

    Gemma

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    Window 10
     
    Gemma, Nov 4, 2017
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  8. Gemma

    Angel

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    try



    The Hardware Troubleshooter is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix them. Follow these steps to
    run the troubleshooter.






    1. Click
      Start.




    2. Type Troubleshooting in the search bar and press “Enter”.




    3. In the “Troubleshooting” window, click on
      “View All” on the left pane.




    4. Click on “Hardware and Devices”.




    5. Click on
      “Advanced” and then click on “Run as Administrator”.




    6. Click “Next” and follow the on-screen instructions to complete the troubleshooting process.



    Also update the USB drivers via Device manager and check if it helps.







    1. Press Windows key + X key and click Device Manager.




    2. Expand the Universal Serial Bus controller.




    3. Right-click on the Universal Serial Bus controller and click on
      Update.




    4. Restart the computer and check.
     
    Angel, Nov 4, 2017
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  9. Gemma

    Angel

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  10. Gemma

    MitchM

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    If you upgraded your computer to win 10, all the hardware may not be compatible even though it ok'd your upgrade.
    I upgraded one of my computers and had a bunch of problems; I eventually found out that the motherboard was not a recommended piece of hardware for win 10...:rolleyes:

    I rolled that computer back to win 7 and it seems to have fixed the usb issue.
     
    MitchM, Nov 4, 2017
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  11. Gemma

    Gemma

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    I ran Troubleshooting, it said it fixed one issue but after restarting the pc whatever issue it might have fixed wasn't the one
    on the second part " #3 right click USB and click update" it didn't give the "update" option
    Thank you I will check it out!
    I upgraded over a year ago and everything seemed fine, I started having issues just a few months ago

    How do you roll things back to window7?
     
    Gemma, Nov 4, 2017
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  12. Gemma

    MitchM

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    You're past the "easy way to do it" time period, but there is a bit more involved method in this link:
    https://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/

    Personally, if you don't mind fussing with the usb ports every now and then, and you are liking win 10, I would just learn to live with it.

    I also have a newer computer that came with win 10 and am having no issues.
    I like it.

    .
     
    MitchM, Nov 4, 2017
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  13. Gemma

    Gemma

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    Gemma, Nov 4, 2017
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  14. Gemma

    Rajesh

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    You can't roll back unless you have Widows 7 disc.

    I wanted update my PC to windows 10, but the tech guy who repaired my PC discouraged me said they have few months trial to update after that it deletes your old system, whatever Microsoft has fallen to category of door to door push seller.

    what type of phone you are using?
    :android, windows or apple

    If the cable has a short circuit it might have disables it, to stop drain of excess current.

    A: cheap solution will be to get an USB hub or what do you call it, it works most of the time if you connect single storage device/ will be slow to transfer or may show error if you connect more than one storage to that hub.

    belkin-travel-hub-usb-20-4-port.jpg


    B:restore or format

    Backup all important files, reset PC from " Change PC settings"=>General

    refresh.jpg
    (it works most of the time, but will make the PC bit slow after sometimes, thats what I was told )
    Or

    remove.jpg
    (it will make your PC as good as NEW, deletes everything)





    C:Enable wifi and share files through it
     
    Rajesh, Nov 5, 2017
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  15. Gemma

    Gemma

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    I have a Samsum8,!
    I got this phone a short while ago, and all of my problems started the very first time I plugged it into the pc, I'm starting to think it has a builtin sabotaging program

    Thank you @Rajesh I will follow your advice and hopefully nothing else stops working
     
    Gemma, Nov 5, 2017
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  16. Gemma

    Gemma

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    Where do I find the settings to do that?
     
    Gemma, Nov 5, 2017
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  17. Gemma

    Angel

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    Use drop box. Set up on pc and phone.
    Add files from phone. Will sync to the pc. Etc. And it' free for like 5gbs.
     
    Angel, Nov 6, 2017
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  18. Gemma

    Gemma

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    I'm copying all my files onto a hard drive, then I'll try my new USB multi port plug, if that still doesn't work I'll try the wfi
     
    Gemma, Nov 6, 2017
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  19. Gemma

    Rajesh

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    I have started a PM and have added you.
    If we get steps that work for your case, you can/ I will post them here.

    Btw whats the model and operating system of the phone you are using?
     
    Rajesh, Nov 6, 2017
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  20. Gemma

    Gemma

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    Thank you for starting the pm, I will post my operating system at lunch break
     
    Gemma, Nov 7, 2017
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