I disagree I have met Greg Whittstock and visited his main office. He is a buisness like any other. And knowing what kind of questions we get here makes me very glad I am not selling pumps. Lights or anything the general public can use AS THEY SEE FIT. David letterman use to have a skit with warnings on products. My favorite was do not use a toothbrush to clean your toilet and then use oraly. The scary part is someone didIt sounds as if this company lacks trust and is acting as if anyone with a claim is lying to them.