Hi Pond People 
I need some help and advise. I recently had a new pond installed. When it first went in we loved it. It looked great and sounded great. I had quite tall waterfall installed so it looked more of a bigger feature. Anyways all was well and I said the the pond guy it would be interesting to try a bigger pump to be able to turn it up when having partys for bigger effect. Anyways long story short he told me he was trying different pump along with hose to change the water pressure .. what he actually ended up doing was CHIPPING the main stone at the top to make it go directly into the water. This was much louder and ruined the tranquil noise. It also looked terrible. He said he was just trying to take the initiative but ultimately ruined what we already loved.
Since then he have replaced the top stone twice. It's never looked as good and now I'm in a place where I have tried to put stones at the top to try and adjust the flow (never needed this before). I have the pump on the lowest setting.
Not sure what else I can do but I ended up turning it off last night because I just feel bad for the neighbours (no fish yet). I have gone from loving our new pond and water feature to hating it.
If I need to find another pond expert I guess that's what I'll have to do. However this hasn't been cheap and I just want to make it quieter. Is it better for the water to hit slanted or flat rocks etc? Should I try putting more stones towards the back of the "cave mouth" to slow the water more? (I put that piece at the bottom there to try and help for now)
Any help would be greatly appreciated.
I need some help and advise. I recently had a new pond installed. When it first went in we loved it. It looked great and sounded great. I had quite tall waterfall installed so it looked more of a bigger feature. Anyways all was well and I said the the pond guy it would be interesting to try a bigger pump to be able to turn it up when having partys for bigger effect. Anyways long story short he told me he was trying different pump along with hose to change the water pressure .. what he actually ended up doing was CHIPPING the main stone at the top to make it go directly into the water. This was much louder and ruined the tranquil noise. It also looked terrible. He said he was just trying to take the initiative but ultimately ruined what we already loved.
Since then he have replaced the top stone twice. It's never looked as good and now I'm in a place where I have tried to put stones at the top to try and adjust the flow (never needed this before). I have the pump on the lowest setting.
Not sure what else I can do but I ended up turning it off last night because I just feel bad for the neighbours (no fish yet). I have gone from loving our new pond and water feature to hating it.
If I need to find another pond expert I guess that's what I'll have to do. However this hasn't been cheap and I just want to make it quieter. Is it better for the water to hit slanted or flat rocks etc? Should I try putting more stones towards the back of the "cave mouth" to slow the water more? (I put that piece at the bottom there to try and help for now)
Any help would be greatly appreciated.