I have had varying problems with the advice I have had from a series of purported pond professionals, to the extent that I'm wondering if there really is such a thing.
It's a pretty low bar...you just have to call yourself one. There are some people out there who can be hired and also know a lot about ponds, but it seems to me there might only be maybe 5 or 6 in the US, I don't know of any in Canada. My own personal standard.
My problem is that the provider assured me that the pond would be crystal clear from the get go
Got it in writing? Sue him. At least you now know how to spot someone who knows nothing about ponds...they think they can predict the future and choose to use that gift by installing ponds. Me, I'd be too busy picking lotto numbers.
Back in the day I use to clean ponds and I'd say the pond would be clear (see the bottom) in 7 days or there was no charge. Never said I guaranteed clear, just I only charged if it was clear. I also didn't guarantee it would stay clear.
Today he has nearly emptied the pond to start again much to the consternation of my fish.
OK, that's kind of funny, assuming he's doing this on his own dime. I'd pay $5 just to come by and sit drinking a lemonade watching this guy waste his time. In a twisted way I get pleasure watching people toil rather than use that 3 lbs of meat they carry around on their shoulders for no apparent reason. It reminds me to try and use my meatball a bit more.
we've been through two sets of ionizer units (the things that stick into the water flow), I'm concerned that the system isn't big enough to handle the size of the pond.
Ionizers are the new hottest thing for ponds in the last year. Like all pond products they're great according to the marketing department.
These were the rage a few years back in swimming pools. After word got around they didn't work that market dried up and manufacturers turned to the pond market hoping to score at least a few good years I guess.
The reasons why ionizers failed in swimming pool only gets worst in ponds. For example, these only work to "keep water clear", they can't clear green water. Mine you I'm talking about swimming pool green which is just a green tint. They couldn't handle even a green tint of algae. In a pond green means opaque green paint. It would take like 100 ionizers to clear that, maybe more, I don't know. But once clear then a single unit could in theory keep a pond clear. So with pools people added chlorine to keep the algae down so the ionizer could work...but then they started to realize the point of the ionizer was so they didn't have to add chlorine. Goodbye ionizer.
Now for the theory...water chemistry has to be within a narrow range for these to work. Get out of bounds and the copper won't release or it'll release too much and kill all the fish. In a pool you might be able to keep the water in the needed range if you really worked at it. In a pond...forget about it. The effort needed to keep water parameters in the needed range would be difficult short term and impossible long term imo.
Now for the danger...ionizers work by releasing copper, and some release silver, into the water. Copper is toxic to fish. Whether it kills the fish today or harms them enough that they died down the road, or they hang on for many years, depends on many things. But toxic it is without any doubt. Many studies.
Most important is the level of copper and how long the fish are exposed. Your ionizer should have come with a way to test kit for for copper. It's up to you test and adjust the machine on order to keep the copper level below lethal levels. It would be very expensive I think for these units to ever self relate and even then I think they would need to be calibrated often.
If this sounds like skating on ice with a loaded gun to your temple, finger on the trigger and safety off, I'd say that sounds about right.
Because the copper kills some bacteria as well as well as algae and fish, there is also a concern about how well bio filters would work. There's no data on this because no one who knows what a bio filter is and how to measure effectiveness would ever allow an ionizer within a 100 feet of their pond.
I'll also bet the installer didn't mention how much replacement anodes cost... like $100-150 a pop.
Ionizers are much better at killing fish than they are at killing algae. Because they haven't worked for you I would insist the installer refund their cost. Get what you can. He wants to be a pond professional, let him step up and eat it.
Now for what does work...A properly sized and installed UV filter will clear a pond in less than 5 days 100% of the time. However, the flow rate does have to be turned down sometimes if the pond doesn't clear in a few days (that's the "installed correctly" catch). So it can take a couple of weeks to dial them in.
You have to be measuring ammonia and nitrite. The algae is acting as your bio filter...when that goes away ammonia and nitrite can spike and has to be handled right away. Unless you want new fish. This is one reason why fish do well in green ponds. They love it.
Interestingly once the UV cleared the pond the ionizer could take over and keep the pond clear...unless water parameters got out of bounds or a bit too much algae grew...then you're back to the UV. Maybe better to just have the UV?
In many cases, with the UV, a few weeks after the pond is clear you can try turning off the UV and seeing if the pond stays clear. Sometimes it does, sometimes not and you repeat the process.
Vote with your dollars...if you buy a UV check to see if the retailer is also selling ionizers. Don't give them your business if they are. They don't care about you or your pond, just your money.
you're all probably thinking I should be kicked out of the pond owners club if there was one
You've just paid your dues to be in the club. Most of us have. Only a few have perfect ponds all the time.