READ BEFORE POSTING: For queries about water quality, algae, fish problems etc

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Aug 15, 2011
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Manchester, UK
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United Kingdom
Before posting please take a moment to think about what information could really help the other members to help you. If your question is about water quality then this is particularly important! Water quality can have a great impact on fish health. To help us better help you with your fish or water problems please read the following.

The more information you can provide, the easier it will be for any issues to be identified. Therefore please answer these questions as completely as possible:

Water quality
* Ammonia Level (pond)
* Nitrite Level (pond)
* Ammonia Level (tap water)
* Nitrite Level (tap water)
* Ph Level, pond (If possible, KH, GH and chlorine)
* Ph Level, tap water (If possible, KH, GH and chlorine)
* Brand of test-kit used and whether strips or drops?

Other useful information:
* Water temperature?
* Pond size and how long has it been running?
* What is the name and size of the filter(s)?
* How often do you change the water and how much?
* How many days ago was the last water change and how much did you change?
* How many fish in the pond and their type?
* What kind of water additives or conditioners have you used?
* What do you feed your fish and how often?
* Any new fish added to the pond recently?
* Any medications added to the pond?
* List entire medication/treatment history for fish and pond
* Any unusual findings on the fish?
* Any unusual behaviour like staying at the bottom, not eating, etc.?

If this is an EMERGENCY and your fish are in immediate danger, we encourage you to post ASAP regardless.

If you do not have a test kit, you may be able to take samples of your pond and tap water to your local fish store for testing (which is often free). Please request numerical results rather than generalizations like "OK", "fine", "safe", "acceptable", etc. However since knowing your water quality is important, we suggest you get your own test kit. A drop kit is both more accurate and much less expensive per test than the test strips.

Photos can also be a big help!


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