I think that's the rub right there. If you were new to the forum and asked a question that you really needed an answer to and suddenly there thread broke out in inside jokes and unrelated banter, you might say 'well, this is FUN but not necessarily HELPFUL'. Have you ever walked into a room and everyone there already knew everyone else and they were all engaged in conversation, laughing and telling jokes that you didn't get? That's kind of the equivalent to me. Some folks have the time to pop in, ask a question and move on. They don't have time to sort out the whole storyline behind the banter, if that makes sense.
I love that this is a friendly place where we all get to "know" each other, our ponding styles, our pets, etc. and that we are always welcoming to the new ponders, no matter where they are at in their pond life. Not all pond forums can say that.
It's a good point! As an introvert, I definitely understand the issues of walking into a crowd where everyone else already knows everyone.
But from what I could see, the banter didn't usually get started until well after the initial question had been answered. I was thinking it was a bit like when I take my car to the garage for an issue. At first, the mechanics are all business, answering questions and ordering parts. But once the car is up on the lift and the parts are on their way, the chatter turns to social issues. At that point I can either try to figure out the back story and join in (Oh, so Hammudi just had his first grandchild...so
that's what all this fuss is about!) or go and get a cup of coffee and wait for the car to be ready while everyone else passes around baby pictures.
I didn't get the sense that the chatter was
instead of answering questions. Certainly, my own questions as a total newbie have been answered to my satisfaction. The social chitchat only got going after I sort of chimed in and encouraged it. I guess it made me feel that "Hey! There's actually a community here! These are folks that are fun to hang out with, who would actually enjoy seeing pictures of the great huge hole in my yard."
Without that, well, it's just another place to come and ask questions, rather than a place to socialize. And that means that the folks who might otherwise hang out here may not be on hand next time I have a question. A bit like if my mechanic's shop was an all volunteer outfit. If it wasn't fun to be there, I doubt I'd find any mechanics on hand next time my car needed fixing!