The old water in the glass trick. You're looking through 2-5" of water in the glass. If your pond were 3-5" deep it would be just as clear. Or if the glass were 3' wide or deep it would be just as cloudy. If you look really, really close, maybe a magnifying glass, you will see particles. Looking though 3' of water you see many particles which block light and view.
Now, about the filters...people often say "filter" but that doesn't really tell the story. If these are bio filters they would have no effect on clarity. If these are mechanical filters then they clearly (pun intended) aren't working and that is very common. There are lots and lot of people proclaiming great filters and clear water which they tout as proof. But often other things are responsible for the clear water. For example, suspended particles are almost always from decayed organic matter. Stuff breaks down into smaller and smaller bits. That takes awhile. A year, two, ten. Depends on many things. So people install a filter, pond is clear, must be the filters the person was smart enough to install and sometime later not so clear and they don't understand why the filter doesn't work any more.
And of course the obvious...mechanical filters need to be cleaned. But I don't know what kind of filters you have.
If these are sand/gravel filters there could be a couple of things. There's problem with the sand/gravel like bio film has collected so the sand/gravel has to be replaced. Could be something happened to pump flow and the filter isn't flushing correctly. Or channelling. Or again, back to particle size...just too small for the grit you're using. There's a limit to what sand/gravel can remove.