Fix the water feed the fish quality food I also use a product called koi zyme it is very effective in healing wounds. Especially this time of year. I had a fish get trapped between two rocks scraped 50% of her scales off ended up with two ulcers on each side of her thought for sure she was going to die my water quality was excellent I did salt bath her the first 48 hours to balance the fluids. And then use koi zyme. She turned completely White she was orange but she healed completely and lived to see another season. Spawning accident