I can only guess since I only use submersible pumps in my pond.
There must be some type of impeller that moves the water. Could that impeller have separated from it's shaft? Maybe a set screw fell out?
Maybe the impeller itself is broken?
I'm only guessing and comparing it to my pool pump.
Exactly how is it acting?
Silly basic questions:
Does it need to be primed?
Has it worked before or is this new to you?
Is there a basket housing that collects large debris ahead of the pump, like pool pumps?
If so, is there any water in that housing? Is it a mixture of water and air?
My pool has an external pump and if air gets into the basket housing, it will bubble and gasp and not pump the water.